PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable laws. If you do not agree to these terms and conditions, please do not use this site.

 

SALES TERMS

 

Order and Acceptance

Each part of an order that you submit to us constitutes an offer to purchase merchandise. If you have placed your order through our Website, after we receive your order you will receive an email from us confirming receipt of your order. If you do not receive an email, contact us before you try to place another order for the same merchandise. You should note that the email that we send to you confirming receipt of your order does not constitute acceptance of your order.

www.pctstore.com is not deemed to have accepted your order (or any part of your order) until the requested merchandise is shipped and we have sent a shipment confirmation email. You can track the progress of your order by clicking here.

 

If we reject your order because of an error in pricing or other information about the merchandise, we will notify you at the email address you provided and ask you whether you would like to re-submit your order to purchase the relevant merchandise once we have corrected the error. If we have notified you that we have accepted your order by sending you a shipment confirmation email, you will not be required to pay more than the price that was displayed on our Website at the time you placed your order. If we have sent you merchandise which is different from the description of the relevant merchandise on our Website at the time that you place your order, you can return or exchange it. For more details, please see the return and exchange policy.

 

Although it is rare that the www.pctstore.com would refuse to accept an order, we reserve the right to deny any order for any reason, including where the following situations arise:

 

Error in Billing, Payment or Shipping Information

Some orders cannot be processed due to an error in information you have provided, which includes, but is not limited to:

  • an incorrect credit card or debit card number, expiration date and/or card security value, or information regarding other payment types;
  • incorrect billing information (for example, if the billing information you provide is different from information your financial institution has on record);
  • an insufficient or incorrect shipping address (including street address, city, state, zip or postal code);
  • or any suspected fraudulent information.

 

Merchandise Shipping Delay or Unavailability

If an item of merchandise is delayed out of our fulfillment center or becomes unavailable, or if there is an error on our website relating to the order (for example, an error relating to the price or description of merchandise) the www.pctstore.com may cancel the order. If this occurs, we will contact you so you are aware.

 

Order Refusal

www.pctstore.com is the official store of PCT International, Inc. PCT International is a private label brand. To protect its intellectual property rights, we will not accept any order found to have characteristics that may harm those rights. We reserve the right to cancel all subsequent orders from such customers.

 

Previous Fraudulent Order History

www.pctstore.com may refuse to accept any order if fraudulent activity is suspected and may refuse to process subsequent orders from customers with a previous fraudulent order history. We may also refuse any orders connected with a previous credit card dispute.

 

COPYRIGHT

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of www.pctstore.com. The collective work includes works that are licensed to www.pctstore.com. Copyright 2003-2016, www.pctstore.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with www.pctstore.com or purchasing www.pctstore.com products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with www.pctstore.com or to purchase www.pctstore.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by www.pctstore.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

 

TRADEMARKS

All trademarks, service marks and trade names of www.pctstore.com used in the site are trademarks or registered trademarks of PCT International, Inc.

 

LIMITED ONE (1) YEAR WARRANTY

PCT branded products have a limited one (1) year Warranty from the original purchase date with a valid proof of purchase from www.pctstore.com, PCT International Inc’s (PCT) online store, or from an authorized retailer. A sales receipt or other document showing that you purchased the product is considered proof of purchase. Certain limitations and exclusions apply. This Warranty does not apply to any non-PCT branded products, even if packaged or sold with PCT products. Manufacturers, suppliers, or publishers, other than PCT, may provide their own warranties to you but PCT, insofar as permitted by law, provides their products “AS IS”. PCT does not warrant that the operation of the PCT product will be uninterrupted or error-free. PCT is not responsible for damage arising from failure to follow instructions relating to PCT’s product use. Shipping charges to return products under warranty back to PCT is not covered.

 

Consumers with a valid proof of purchase from PCT’s online store or from an authorized retailer can return any In-Warranty PCT product to the Warranty department for repair or replacement. For In-Warranty service the consumer must call or e-mail Technical Support and request an RMA number in order to return the product. The returned product must have the RMA number visible on the box and must include the bill of sale showing the unit is within the warranty period. If the unit is found to be defective under our Warranty Policy, PCT will repair or replace the item at no charge. Products outside of the warranty period should not be returned to PCT with the exception of any product return requested by PCT for quality assurance purposes.

 

If your PCT product needs repair or replacement, start your return process here using our online message form.

 

Complete warranty details text. (PDF)

 

TYPOGRAPHICAL ERRORS

In the event that a www.pctstore.com product is mistakenly listed at an incorrect price, www.pctstore.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. www.pctstore.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, www.pctstore.com shall issue a credit to your credit card account in the amount of the incorrect price.>

 

TERM; TERMINATION

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by www.pctstore.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

 

NOTICE

www.pctstore.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to www.pctstore.com.

 

MISCELLANEOUS

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of www.pctstore.com products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of www.pctstore.com products) must be commenced within one (1) year after the claim or cause of action arises. www.pctstore.com's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. www.pctstore.com may assign its rights and duties under this Agreement to any party at any time without notice to you.

 

USE OF THIS SITE

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a www.pctstore.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

 

PARTICIPATION DISCLAIMER

www.pctstore.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, www.pctstore.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, www.pctstore.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to www.pctstore.com in its sole discretion.

 

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless www.pctstore.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

 

THIRD-PARTY LINKS

In an attempt to provide increased value to our visitors, www.pctstore.com may link to sites operated by third parties. However, even if the third party is affiliated with www.pctstore.com, www.pctstore.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of www.pctstore.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, www.pctstore.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

About Us

Shop with confidence at PCTStore.com.
PCT has been engineering, manufacturing and selling broadband industry products for cable, telco and satellite service providers since 1997 that meet and often exceed telecom industry standards. Our innovative telecom product line has a long, proven history of reliability and performance in worldwide locations. The PCT International brand identity is set apart from others with its deep-rooted reputation for world-class and innovative telecom products.
For those in the Phoenix AZ area, local will-call pickup is available at our headquarters in Mesa, Arizona.